DO YOU PROTECT MY FURNITURE WHEN YOU MOVE IT?
Just moves Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don’t worry, your stuff is safe with us.
WHAT DOES THE TRAVEL FEE COVER?
Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.
WHAT HAPPENS IF MY ITEMS ARE DAMAGED DURING THE MOVE?
We will replace or pay for any items damaged during the move. All claims damage(s) must be made in writing to You Move Me within 10 days of us completing your move. Please know that we have no obligation to honour any damages claim made later than 10 days after completion of the move.
WHAT HAPPENS IF MY HOME IS DAMAGED DURING THE MOVE?
We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.
DO YOU MOVE IN THE RAIN OR SNOW? IF SO, HOW DO YOU PROTECT MY ITEMS?
Yes, we move in all “non severe” weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.
WHEN DOES MY HOURLY TIME START?
We don’t start the clock until we arrive at your home, and we stop the clock once you confirm we’ve moved everything you need us to move.
DO YOU HAVE ANY HIDDEN FEES?
Just move will only give upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate and a one time flat-rate travel fee, which is explained to you ahead of time. No surprises, just awesome movers with a smile! If you want a better estimate contact us today to set up a free in home estimate.
WILL YOU DISASSEMBLE AND REASSEMBLE MY BED?
the Just move Specialists will disassemble and reassemble all standard beds. Custom made beds or baby cribs will need to be disassembled before we arrive, and then we will move them with care to your new home.
WHAT DON'T YOU MOVE?
- Grand pianos and baby grand pianos
- Extremely heavy items, such as safes
- Extremely valuable items, such as jewelry, paintings, chandeliers, and fine wines
- Ammunition, firearms, and combustible items
- Appliances connected to, or items containing, gas